About Independent Advocacy North East

We are an independent Registered Charity (No. 1148607) and Company Limited by Guarantee (No. 7949689), overseen by an Executive Group of directors and trustees.

  • Dennis Errington  (Chair)
  • Elayne Alexander 
  • Nigel Dorner
  • David Grieveson
  • Nathan Johnstone
  • Elisabeth Robertson

If you would like to know more about becoming a member of our Executive Group please contact Alison Pringle or Debbie Shelton.        We would love to hear from you.

What is Advocacy?

Advocacy is not new. it is part of everyday life. People advocate (or speak up) every day for themselves, for their children, for their relatives and for their friends.

Who Do We Help?

Not everyone is able to speak up for themselves and can sometimes find they are not listened to. 

We cannot help everyone, but we may be able to help people with:-

  • Mental health problems
  • Anxiety or depression
  • Physical disabilities
  • Learning disabilities
  • Communication difficulties
  • People with dementia
  • Asylum seekers and refugees

 to speak up for themselves.

We are not linked to health and social services or any other organisations. Our service is free and confidential.

What is an advocate?

An advocate is a person who works with you on a problem until it is sorted out. Once the problem has been sorted out, the advocate will stop working with you. Advocates often work this way because lots of different people need the help and support of an advocate.

What an advocate does

  • An advocate is someone who can help you to speak up.
  • Advocates listen to you and help you to explain yourself.
  • Advocates can speak on your behalf if you want them to.
  • Advocates will not tell you what to think or say.
  • Advocates can come with you to important meetings.
  • Advocates can find the right people to help you.
  • Advocates can help you to be treated fairly.
  • An Advocate will be on your side not anybody else's!

Our Privacy Policy Notice & Your Personal Data Rights

The purpose of this Privacy Policy Notice is to explain how we control, process, handle and protect your personal information, including your rights under current laws and regulations.

Data Security and Protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

IANE & Your Personal Data

Under the General Data Protection Regulation (GDPR) we control and / or process any personal information about you electronically using the following lawful bases.

We are exempt from registration in the ICO Data Protection Register because we are a not-for-profit organisation which qualifies for exemption. 

The lawful bases for us processing this data are as follows:

 

Consent & Vital Interests

The reason we use this basis: is to enable the progression of an advocacy case in accordance to the advocacy agreement, or associated referral guidance (e.g.: IMHA cases where the patient has capacity to consent to the service).

We process your information in the following ways: we securely hold personal information on a computer data base, computer files and within the paper case file, according to GDPR.

Data retention period: we will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists and in accordance with GDPR.

We may share your personal information with consent with third parties during the course of the case work and they may include; professionals involved in the case (e.g. doctors, social workers, solicitors, care providers etc).

Legal Obligation

The reasons we use this basis are: we are legally obliged to report certain data, which is always anonymised, to some of our funders.

We process your information in the following ways: digital and/or paper records that are securely held and destroyed within accordance with GDPR.

Data retention period: as determined by funders and in accordance with GDPR.

Sharing your information: we might share your anonymised information with our funders.

Legitimate Interests

The reason we use this basis: In Safeguarding matters, we are legally obliged to report any suspected instances of abuse/neglect to the relevant authorities and record actions undertaken.

We process your information in the following ways: digital and/or paper records that are securely held and destroyed within accordance with GDPR. 

Data retention period: we will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists and in accordance with GDPR.


Sharing your information: We may share your personal information with consent with third parties during the course of the case work and they may include; professionals involved in the case (e.g. doctors, social workers, solicitors, care providers etc).

____________________________________________________________

Your individual rights concerning your personal data

Under the General Data Protection Regulation (GDPR) your rights are as follows:

  • the right to be informed
  • the right of access
  • the right to rectification
  • the right to erasure
  • the right to restrict processing
  • the right to data portability
  • the right to object
  • the right not to be subject to automated decision-making including profiling.

Should you choose to exercise any of these rights, please contact: info@iane.org.uk marking the subject line GDPR. Alternatively, you can reach us by telephone: (0191) 259-6662

We handle all subject access requests in accordance with the GDPR.

You also have the right to complain to the ICO http://www.ico.org.uk if you feel there is a problem with the way we are handling your data.

Group member IANE Cycle ride 2 IANT Cycle ride 3 IANT Cycle ride 4 IANT Cycle Ride 7

Latest News

Garfield Weston Award presentation

Garfield Weston Award

We are really pleased to be one of two charities in the North East to be given a Weston Charity Award.

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IANE Annual Report 2017

Our annual report for 2017 is available, via the blue Downloads button. Please let us know if you would like to receive a hard copy. During 2017 we have helped more people than ever before; so if you, or a relative,

Read More
Emma with Wanda and Rita

Independent Advocacy North East Celebrates 22 Years of Advocacy in North Tyneside

IANE recently celebrated their 22nd year of providing advocacy support to disabled people in North Tyneside; by hosting a Mary Berry inspired amateur bake off at their Annual General Meeting.

Read More
Volunteering

We are looking for Volunteers!

Interested in giving Citizen Advocacy a try? See our section on volunteering or go to our 'Downloads' section for a volunteering application pack.

Top Downloads

IMCA - Making Decisions Booklet

Booklets are also available online at:

www.dca.gov.uk/legal-policy/mental-capacity/publications.htm

The Mental Capacity Implementation Programme published this booklet. It was written by Sue Lee at Speaking Up.

© Crown copyright 2007

Making Decisions Booklet.pdf
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